Terms of Service

Terms of Service

OVERVIEW Welcome to Memories. The terms "we", "us" and "our" refer to Memories. Memories operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services").

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To purchase any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products. However, please note that colors or product appearance may vary slightly depending on your screen settings and the nature of the printing process. All descriptions of products are subject to change at any time without notice at our sole discretion.

SECTION 3 - ORDERS AND CANCELLATIONS When you place an order, you are making an offer to purchase. Memories reserves the right to accept or decline your order for any reason. To request an order modification or cancellation, you must contact us at info@memories.clothing before your order is dispatched to our team. Once dispatched, the order can no longer be changed or cancelled. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING Prices are subject to change without notice. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, or customs charges. You represent and warrant that the payment information you provide is true and that you are authorized to use the payment method.

SECTION 5 - SHIPPING AND DELIVERY All delivery times are estimates only and are not guaranteed. Fulfillment times (production) are separate from shipping times (transit). We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all text, images, and designs, are owned by Memories and protected by copyright and intellectual property laws. You must not reproduce, distribute, or modify any material on the Services without our prior written consent.

SECTION 7 - THIRD-PARTY LINKS The Services may contain hyperlinks to websites operated by third parties. We are not responsible for examining the content or accuracy of any third-party materials. Please review carefully the third-party's policies and practices before you engage in any transaction.

SECTION 8 - THIRD-PARTY SERVICES To provide our Services, we work with carefully selected third-party providers, including payment processors, logistics partners, and technology platforms. Any sales and purchases you make in our store are made directly with Memories. Our third-party providers are not responsible for any aspect of the transaction between you and Memories.

SECTION 9 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy.

SECTION 10 - ERRORS AND INACCURACIES Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 11 - PROHIBITED USES You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property rights, or to upload viruses or any other type of malicious code that will affect the functionality of the Services.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY The Services and all products are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind. In no case shall Memories, our directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, or consequential damages of any kind arising from your use of the service or products. Nothing in these Terms limits your statutory rights as a consumer under applicable EU law.

SECTION 13 - INDEMNIFICATION You agree to indemnify and hold harmless Memories and our partners from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 14 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Bulgaria.

SECTION 15 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at info@memories.clothing.

Memories улица „Славище" 14 Sofia, 1421 Bulgaria